Effective Date: 12-06-2026

Welcome to Zunaisha Skincare! By accessing or using our website at www.zunaisha.ae (the “Site”) or any services provided by Zunaisha Skincare, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, do not use our Site or services.

1. Use of the Website

• You must be at least 18 years old to use our website or make a purchase.

• By using our website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.

• You agree not to engage in any activity that may disrupt or interfere with the proper functioning of the Site or compromise the security of the Site.

2. Products and Services

• Zunaisha Skincare offers a wide range of skincare products and services. We reserve the right to modify or discontinue any product or service at any time, without notice.

• All product descriptions, prices, and offers are subject to change at our sole discretion.

• We strive to provide accurate product information, but we do not guarantee the accuracy, completeness, or reliability of the information displayed on the Site.

3. Account and Registration

• You may be required to create an account to make purchases or access certain features of the Site. By registering an account, you agree to provide accurate, current, and complete information about yourself.

• You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

• You must notify us immediately if you suspect any unauthorized use of your account.

4. Orders and Payment

• When you place an order, you are making an offer to purchase a product or service from us. We will send you a confirmation email once your order has been successfully placed.

• Payment for orders must be made using the available methods on our website (credit/debit card, online payment systems, etc.).

• We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to cases where a product is unavailable or there are concerns about fraud.

5. Shipping and Delivery

• We aim to process and ship all orders in a timely manner. Delivery times may vary depending on your location and the availability of the products.

• Shipping fees are calculated during the checkout process and are the responsibility of the customer.

• We are not responsible for any delays or issues related to third-party shipping services.

6. Returns and Refunds

• If you are not satisfied with your purchase, we offer a return and refund policy for eligible products.

• To be eligible for a return or refund, the product must be unused, unopened, and in its original packaging.

• If you would like to initiate a return, please contact us within [X] days of receiving your order. You will be responsible for return shipping costs, unless the item is defective or damaged.

• Refunds will be processed to the original payment method within a reasonable timeframe after we receive the returned product.

7. Intellectual Property

• All content on the Site, including text, images, logos, graphics, and product descriptions, is the property of Zunaisha Skincare and is protected by copyright, trademark, and other intellectual property laws.

• You are not permitted to use, reproduce, or distribute any content from the Site without prior written consent from Zunaisha Skincare.

8. Limitation of Liability

• To the fullest extent permitted by law, Zunaisha Skincare will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to damages for loss of profit, goodwill, or data.

• Our total liability to you for any claims related to your use of the Site will not exceed the amount you paid for the product or service in question.

9. Indemnification

• You agree to indemnify, defend, and hold harmless Zunaisha Skincare, its affiliates, officers, employees, and agents from any and all claims, losses, liabilities, damages, or expenses arising from your use of the Site or violation of these Terms and Conditions.

10. Privacy and Data Protection

• Your use of the Site is also governed by our Privacy Policy [insert link], which outlines how we collect, use, and protect your personal information.

11. Prohibited Activities

You agree not to:

• Violate any applicable local, national, or international laws or regulations.

• Engage in any fraudulent, illegal, or harmful activity.

• Attempt to interfere with or disrupt the functionality of the Site or servers.

12. Termination

• We reserve the right to terminate or suspend your access to the Site at any time, without notice, for any reason, including if we believe you have violated these Terms and Conditions.

13. Governing Law

• These Terms and Conditions will be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

• Any disputes arising under these Terms and Conditions shall be resolved exclusively in the courts of the UAE.

14. Changes to Terms and Conditions

• Zunaisha Skincare reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: zunaisha.ae@gmail.com

• Phone: +971 54 706 8498

• Website: www.zunaisha.ae